01What we collect
We collect only what we need to run the studio and respond to you.
- Contact details you send us through the contact form, the brand reality review, or by email: name, work email, company, and the message itself.
- Project information shared during a working engagement, including briefs, assets, and any credentials you give us access to.
- Usage data collected automatically: pages viewed, referring source, approximate location, device and browser type. We use this in aggregate to understand what works on the site.
- Cookies that keep the site working and help us measure traffic. You can clear or block them through your browser settings at any time.
02How we use it
- To reply to your enquiry and propose work.
- To deliver work you've commissioned, including invoicing.
- To improve the site and our service.
- To comply with our legal obligations (tax records, contract evidence).
We do not sell your information. We do not use it to train external AI models. We do not send marketing emails to people who have not asked to hear from us.
03Who we share it with
Your information stays inside the studio unless one of the following applies:
- Service providers we rely on to run the business, including email (Resend, Google Workspace), hosting (Vercel), databases (Supabase), payments, and accounting. They process data only on our instructions.
- Collaborators on your project, when explicit collaboration is part of the engagement and you have agreed to it.
- Authorities, where we are legally required to disclose information.
04How long we keep it
We keep enquiry messages for up to 24 months so we can pick up a conversation if it resumes. Project files and records tied to a paid engagement are kept for the period required by U.S. tax and contract law (including Texas record-retention rules), then deleted or archived.
05Your rights
You can ask us to show you what we hold about you, correct it, or delete it. To do that, email hello@uslcreative.studio from the address you contacted us with. We will respond within a reasonable timeframe.
06Security
We use industry-standard practices to protect your information, including encryption in transit, access controls on the tools we use, and short-lived credentials wherever possible. No system is perfectly secure. If a breach affects you, we will notify you promptly.
07Children
The site and our services are intended for adults. We do not knowingly collect information from anyone under 16.
08Changes
When this policy changes meaningfully, we will update the date at the top and, where appropriate, notify clients we are actively working with.